☒ Designated Onsite
☐ Telework Eligible
Reports directly to the Assistant Director of the Tennis Center
From the top of Mount St. Alban, St. Albans School looks up to the Washington National Cathedral and out to the United States Capitol. Our location serves as an embodiment and constant reminder of the School’s motto: Pro Ecclesia et Pro Patria, for Church and Country. The School was established in 1909 by the Protestant Episcopal Cathedral Foundation. Our mission is to prepare boys in grades 4 through 12 to develop and use their spiritual, intellectual, artistic, and physical gifts not for themselves alone, but in service of the greater community. As an Episcopal school, we welcome and embrace boys of all faiths and backgrounds to this caring community that learns, prays, plays, sings, and eats together. We are committed to a diversity among students, faculty, and staff that shapes and enriches our shared experiences.
As part of the Protestant Episcopal Cathedral Foundation (PECF), St. Albans, the Cathedral, the National Cathedral School, and Beauvoir benefit from strong ties and collaboration.
Reporting to the Assistant Tennis Center Director, the Office Attendant will provide standard clerical, hospitality, and administrative functions in support of the St. Albans Tennis Center.
Specifically, the Office Attendant will:
- Provide general office and reception support to members and other parties who visit the Center to include court sign-in, lesson sign-up, membership inquiries and processing, and event registration.
- Receive and respond to phone and email inquiries.
- Handle transactions related to Center and Director monies (i.e., guest fees, pro shop purchases, lesson payments, etc.), including proper documentation of transactions (i.e., retail/accounting software, physical ledger, etc.).
- Restock and maintain inventory.
- Monitor the weather reports for the area and inform patrons and other Center staff if weather-related delays or closures.
- Update the Center voicemail box to note changes in hours, weather notices, other quick announcements, etc.
- Complete walk-throughs of the Center, specifically courtside, to observe if there are any problems, items left behind by members, or simply to have a first-person visual that all is well.
- Document any problems with the courts, including equipment; if a situation calls for it, make direct and immediate contact with fellow workers and management.
- Complete all closing procedures.
- Provide other assistance to coaches or maintenance staff, as necessary.
The position may perform other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Experience: A minimum of 2 years of relevant experience
Education: Completion of GED, or a High School Diploma preferred
Certifications: None required
- Experience working in Tennis center operations.
- Have a valid driver’s license and be comfortable operating a golf cart.
- Ability to independently plan, organize, and coordinate multiple tasks.
- Excellent customer service and relationship-building skills.
- Experience handling phone, email, and in-person communications and interactions.
- Excellent oral and written communication skills, including the ability to negotiate, mitigate conflict, and build alliances.
This position requires an individual with the following characteristics:
- Commitment to St. Albans School’s values;
- Good character, kindness, and an open heart and mind;
- Integrity and honesty, with the highest ethical standards to choose the hard right over the easy wrong;
- Personally accountable; assumes ownership and control for all areas of responsibility and commitments made to others;
- Accessible and responsive; serves others through collaborative problem-solving and openness to new ideas;
- Passionate, collaborative, strategic, and smart with a hands-on, roll-up-the-sleeves orientation;
- Strong team player with high EQ, making it a key priority to develop strong relationships with faculty and staff at all levels at the School;
- Invests the time to be a visible and engaging presence on campus;
- Ability to establish trust and credibility;
- Flexible and receptive to change;
- A positive “can-do” attitude.
St. Albans School requires all employees to be fully vaccinated against COVID-19, including any boosters recommended and available to the general public, absent eligibility for medical or religious exemptions.
An Equal Opportunity Employer:
St. Albans seeks qualified individuals who are committed to fostering the academic, spiritual, athletic, and artistic growth of every student. St. Albans is committed to creating and maintaining a community that celebrates a diversity of voices and perspectives and fosters respect for everyone.
St. Albans School welcomes and values individuals from all backgrounds. Such diversity is essential to a community of learning and growth. In nurturing the hearts, minds, and bodies of its students, St. Albans prepares boys for fulfilling lives of responsibility, leadership, and service to others.
St. Albans is an equal opportunity employer. We select and promote employees based on qualifications and without regard to race, color, religion, national origin, marital status, gender, sexual orientation, age, disability, or veteran status.